Pricelist
This section is dedicated to our customers and shows transparent fees for using the NANA Prime platform. We believe in a fair and clear approach, and we have adjusted the prices to provide you with optimal support. We would like to point out that for all our caregivers, using the platform is currently completely free, without any obligations or hidden costs.
The subscription is charged only after you fill out the questionnaire and receive a list of caregivers that match the needs of the elderly.
Monthly package
We give you complete freedom of choice, without any long-term obligations.
Quarterly package
The ideal solution for families who want continuous security but also flexibility.
Annual package
For those who know that reliable care is a long-term decision — and want to be ready every day of the year.
Basis
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Standar
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Luxe
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Frequently Asked Questions
Our contact center is there to answer any doubts before you choose a package.
Write to us or give us a call — we will be happy to help you.
In what currency is payment made on NANA Prime platforms?
All payments on the NANA Prime platform are processed exclusively in euros (EUR), via the secure Stripe payment system. The prices on our website for Serbia are also shown informatively in dinars (RSD) for your convenience.
How is the price calculated in dinars if the payment is in euros?
When paying with a card in dinars, your bank will make the conversion from euros to dinars at its current exchange rate on the day of the transaction. We recommend that you check the exchange rate list of your bank for the day to have a precise idea of the amount that will be charged to you in dinars.
Is payment on the NANA Prime platform safe?
Absolutely. We use Stripe, a globally recognized and leading online payment processing system, which implements the highest security standards (PCI DSS compliance) to protect your financial data. Your card information is encrypted and is not stored on our servers.
What happens if I want to cancel or change the service after payments?
Your satisfaction is our priority. If you wish to cancel or change the agreed service, please contact us as soon as possible via mail. Our team will walk you through the process of refunding or customizing the service, in accordance with our Terms of Use and we always try to find the best solution for you.