Service

Click to help

Ask us for any advice - your request, our concern

Click to help

About this service

On the NANA Prime platform, every logged-in user with an active subscription gets access to a special feature that makes a difference: the "Send Request" button. This option is your direct link to our team - an easy way to tell us what you need, and we'll find the best possible solution for you.

How does it work?

By clicking the "Send request" button, a short form opens in which you choose the type of help you are looking for:

  • A specialist doctor for home visits
  • Nurse for therapies, bandages, injections
  • Home for the elderly with adequate capacity and conditions
  • Rehabilitation center for recovery after surgery or illness
  • Or any other specific service you need to care for your loved ones

Leave only your name and contact phone number in the form, and our team will process the request as soon as possible and connect you with a verified service from our network of partners.

Why is this important?

We know that caring for the elderly is often complex and that there is no one-size-fits-all solution. That's why we make it possible for you not to ask for help randomly, but to ask for it from a trusted team that already knows what they're doing.

No phone calls, no searching on forums and ads - you just click and we go into action.

Your safety is our priority

All our partners - whether they are nursing homes, doctors or rehabilitation centers - go through a detailed screening and selection. We only recommend those we trust. You choose, and we provide security, transparency and support.

Feel free to ask - we are here to help

This feature exists because we know how precious the time of families caring for the elderly is. Our "Submit Request" button is here to make every next step easier.

Because sometimes it's enough just to know who to turn to - and we'll take care of everything else.